Policy

Refund Policy

At iKonic Studio, we strive to ensure every client leaves satisfied. Please read our refund policy carefully before booking.

Service Cancellations

Cancellations made at least 24 hours before your scheduled appointment are eligible for a full refund or free rescheduling. Cancellations made within 24 hours of the appointment may be subject to a cancellation fee of up to 50% of the service value.

No-Shows

Clients who do not show up for their appointment without prior notice will not be eligible for a refund. Repeated no-shows may result in a requirement for advance payment on future bookings.

Service Dissatisfaction

If you are not satisfied with a service, please inform our team before leaving the studio. We will do our best to address your concern on the spot. Refund requests raised after leaving the premises will be reviewed on a case-by-case basis.

Product Purchases

Products purchased in-studio are non-refundable once opened, unless they are found to be defective or damaged at the time of purchase.

Contact Us

For any refund-related queries, please reach out to us via WhatsApp at +91 85951 96093 or visit us at G-166, Ground Floor, Orris Market 89, Sector 89, Gurugram.